Refund policy

Due to the nature of our products (perfume decants) and hygiene standards, all sales are final. We do not accept returns, exchanges, or refunds for changes of mind.

Returns or exchanges are only accepted if there is an error on our part (e.g., wrong item received, damaged item, or missing bottle).

If you receive a damaged or incorrect order, please contact our support team within 24 hours of delivery with proof (photos or unboxing video), and we will immediately resolve it for you.